FAQ/T&C

WHAT ARE YOUR DELIVERY FEES?

TOYS- $12.95 FLAT RATE

WHAT PAYMENT METHODS DO YOU ACCEPT?

Payments-Card, Paypal, Afterpay, Zippay

REFUNDS/CREDIT

Refunds are available on damaged products- clear photo's must be sent through to confirm within 7 days of receiving. RB's will then decide if the product needs to be returned, replaced or refund of purchase. 

Refunds are available IF for some reason the courier has misplaced a delivery package, after a suitable time that the item is no longer able to be located.

Refunds are NOT available for change of mind

WHAT ARE YOUR DELIVERY TIMES?

Times depend on delivery location. Orders are placed with supplier next business day.  Please allow suppliers 2-3 business days to prepare your order, THEN postage delivery times. (No change of mind refunds available for late deliveries). Expect delays during peak times.
ABOUT DELIVERIES
We use deliveries direct from our suppliers (Australian based only).
Depending on your purchase some may come from our supplier based in Brisbane or Melbourne. There for may arrive at diffrent times. Feel free to message if you would like more information before purchasing. At 
rbsgiftandtoys@tpg.com.au
IMAGES
At times images are edited for the purpose of fitting within the web page/Facebook features. E.g sizes, brightness so on. Please read descriptions before purchase or message to confirm. RB's Gift & Toy Hut does not take responsibility for item arriving not exact as shown. All images are copyright to RB's Gift & Toy Hut