DELIVERY

RB's Gift & Toy Hut is a home based, online business located in Keperra, QLD.

DELIVERY

WHAT ARE YOU DELIVERY TIMES?

(Excluding drop ship) Purchases are delivered to customers from inside Australia, NOT sent from overseas. 

We endeavor to have items packaged within 1-2 business days. Handmade excl.
Once your items are packaged, your order will be booked with our couriers.
Depending on the cut off time for our courier on packed day, it may get sent out that day or the next.
Arrival will depend on your location. We are located in Brisbane, so roughly to W.A approximately 6-10 working days. Sydney/Melbourne 3-4 working days. Locally 1-3 business days. From departing us here.
There have been odd occasions where couriers have not arrived when arranged. Unfortunately, this is out of my/our hands. But rest assured we will chase up asap, and let you know via email what is occurring. Please also refer to your tracking.
Getting out your parcel is our highest priority as well as effective communication.

WHAT IF I AM NOT HOME TO ACCEPT DELIVERY

 You will receive a tracking via email. Tracking may not show until your parcel has been collected from our end. 

If you need to make arrangements for a day you may not be home, please contact the courier asap via tracking details provided. For more details see FAQ